OUR OPERATIONAL SERVICES INCLUDE Access Providing swift and easy access to our data centres without comprising the security, infrastructure or safety procedures is at the core of our service. We offer different types of access, together with comprehensive site inductions to ensure our customers have peace of mind for the safety and security of all personnel and equipment in our centres. Cross Connects Having resilient connectivity solutions and interconnects at our data centres are crucial to our customers’ business continuity. Our service includes the management of all cable
To enable customers to operate efficiently within our centres, we have robust processes for managing key services such as access, cross connects, deliveries, cleaning and essential works. Each of these operational services have been subject to rigorous benchmarking and quality testing so that our customers can be confident that their IT environment will not be compromised by any aspect of the data centre’s environment or operation.
installations within any Global Switch centre. We ensure that these are carried out in accordance with ISO standards. Deliveries As part of our commitment to maintaining the highest levels of security in all our data centres, our Deliveries, Receipt and Retrieval service ensures that all deliveries are tracked, stored securely and passed to customers as swiftly as possible. Not only does it guarantee the security and operational integrity of our centres, but also customers have the freedom to arrange deliveries at any time. Technical cleaning Technical cleaning is one of the key components of the smooth running of data centres.
Our service includes access to specialist suppliers – all of whom work in accordance with the required ISO standard, as well as environmental audits of technical space. Customers benefit from the highest standard of cleanliness and also from competitively priced services due to our
purchasing power. Day to day works
We offer a range of services around the day to day works in technical space. Customers have the choice of either using our highly skilled personnel and approved contractors, or our supervisory service with permits to work, where customers wish to undertake the works themselves.
THE SERVICE PROVIDED BY GLOBAL SWITCH IS UNDERPINNED BY A METICULOUS APPROACH TO THE DAY-TO-DAY MANAGEMENT OF OUR DATA CENTRES. GLOBAL SWITCH, ALWAYS VIGILANT.
ALWAYS ON GLOBALSWITCH.COM GLOBALSWITCH.COM
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